Tenant / Occupier satisfaction score, based on Net Promoter Score
The Net Promoter Score ® (NPS) is a customer loyalty metric developed by Bain & Company, Fred Reichheld, and Satmetrix. It divides customers, tenants or employees into thre ...
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Percentage of assets that have ESG clauses in supply chain contracts (% of AUM)
Applicable for portfolio of assets. This is calculated based on the asset's AUM with an ESG clause (eg communication of data, energy efficiency measures for property managers) ...
Lease contracts with ESG-specific requirements, by number
Applicable for portfolio of assets.
Lease contracts with ESG-specific requirements, by % in rent (ERV)
Applicable for portfolio of assets. This is calculated based on the asset's rental income with an ESG clause (eg communication of data, energy efficiency measures) divided by t ...
Employee satisfaction score, based on Overall Satisfaction Score
It could be reported at vehicle or manager level, depending on which one is more appropriate. Please specify in the comment box. Overall engagement score is a separate metric from ...
Employee satisfaction score, based on Net Promoter Score
It could be reported at vehicle or manager level, depending on which one is more appropriate. Please specify in the comment box. The Net Promoter Score ® (NPS) is a customer lo ...
Average hours of training that employees have undertaken, by gender
It could be reported at vehicle or manager level, depending on which one is more appropriate. Please specify in the comment box: total number of training hours offered to and compl ...
Average hours of training that employees have undertaken, by employee category 1
It could be reported at vehicle or manager level, depending on which one is more appropriate. Please specify in the comment box: total number of training hours offered to and compl ...
Average hours of training that employees have undertaken, by employee category 2
It could be reported at vehicle or manager level, depending on which one is more appropriate. Please specify in the comment box: total number of training hours offered to and compl ...
Average hours of training that employees have undertaken, by employee category 3
It could be reported at vehicle or manager level, depending on which one is more appropriate. Please specify in the comment box: total number of training hours offered to and compl ...